Popeyes Louisiana Kitchen

Reviews

• John S.

  star star star_border star_border star_border 14 July 2026

  I love Popeyes chicken but this location needs help in the management department. The last 3 times I was there they messed the order up. Don't confront management unless you want to fight some overwhelmed, underpaid, foul mouth. But hey KFC is right around the corner or better yet Kennedy fried chicken down on Main Street,I'm yet to have a problem there to fill my fried chicken needs.

• Dave B.

  star star star_border star_border star_border 9 July 2026

  Let me start by saying I almost never review chains, because you know what you're getting when you walk in the door. Let me continue by saying that this Popeye's is worthy of some feedback, because, well. Here goes:
  
  1) I am a huge fan of Popeye's fried chicken. High degrees of deliciousness, and worth the calorie load. So I was damned excited about this location opening up in my 'hood.
  2) I have used the drive-thru multiple times since it has opened, and the experience has always been exactly as it should be: place your order, drive up, pay, receive box of deliciousness and drive away with it.
  3) I made the grievous, grievous error of going into the restaurant last night and sitting down for a meal. So many problems. To wit:
  a) Surly, unhelpful counter people.
  b) A truly unclean looking dining room.
  c) A soda fountain out of 85%+ of the syrups you'd want, and no effort by staff to remediate. I mean, no Coke, Sprite, Dr. Pepper, or anything. I mean, if you want Vanilla Ginger Ale (and why would you?!?) you could have that.
  d) No straws, napkins, or utensils available out on the floor.
  e) And this is probably the worst sin of all...inconsistently cooked chicken. I had a piece of white meat that was definitely overdone, and not the perfectly cooked and tender specimen that I have come to expect from Popeye's. My daughter got a piece that had a monstrous chunk of undercooked breading attached to it. I mean, what the heck? But this I guess is another symptom of an overall problem. Maybe it was just last night, but this location needs to be managed better. Clearly.
  
  I think that's enough to two-star the place. Will I be back? Probably. But drive-thru only. That way I can kid myself that the place is clean enough that I should be eating the food that comes out of it.

• Nora L.

  star star_border star_border star_border star_border 5 July 2026

  Staff is lazy and rude. The last two times I pulled up to the drive through window I wasn't even greeted. I called "hello" and they called "hello" back as if they were confused why I was there. I mean, you are running a drive through, and I driving through, so....

• Corey H.

  star star_border star_border star_border star_border 27 June 2026

  The service here is awful. This is the third time they were out of shrimp. I don't know how this franchise let's them stay open. Worse Popeyes I've ever visited.  Worse fast food restaurant I've ever visited.  Terrible.

• Bill Z.

  star star star_border star_border star_border 22 June 2026

  I waited to have lunch here today a bit later than the noontime rush - I'd driven past this Popeye's during rush hour a while back, and the drive-thru line was backed up into the left lane of 44/55 arterial traffic eastbound, and it was backed up from the other entrance from Main Street too. Even after 1pm on a weekday, the drive-through was still busy.
  
  The food is good - it's Popeye's (if you like it then you know), though it does feel like with your combos you get a little less for a little more these days (a 3-piece white meat combo has 2 wings; didn't it used to include 1 thigh and 1 wing?). The cole slaw is a bit creamier with larger chunks of cabbage (sounds cost-cutting to me). But these are issues at the corporate level, not this specific business.
  
  What they need to do is get a little better organized. I could not believe the number of people working (perhaps some people in training), and it looked like they needed as much traffic direction behind the counter as on 44/55. Evidently you are supposed to order on the left and pick up on the right, but there are no signs saying so, and the cluster of poles that would normally be set up to direct a flow of customers were just that - clustered - in the middle. So you have a lot of people mixed together in the same line trying to order or pick up.
  
  I ordered at the exact same time as another friend, who was ordering from the other register - my meal came out quite a bit later.  
  
  But I will say this - as soon as there were no customers at the counter, EVERYONE here pitched in to tidy up, by straightening, washing, sweeping, restocking - whatever needed to be done.
  
  So... they've got a bit of work to do here, but this is STILL much better than no Popeye's in the area!